Information Desk

The Information Department serves as a vital link connecting patients from diverse linguistic and socio-economic backgrounds with the institution’s clinical services. It functions in four different areas, the Reception and the Help Desk at the Specialty & Super specialty blocks and the Telephone Counter (Digital Call Centre) communicate messages between patients, doctors, and departments, attending an average of 3500 people each day combining in-person and online services. Admission Counselling and Telephone Operators also work in close coordination with the Information Department.

Department performs various tasks such giving information about the scope of services, patient coordination and triaging, scheduling outpatient departments, booking appointment for outpatient consultations, coordinating teleconsultation, language translation etc